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Dynamoi support

Support for the Dynamoi app and 스마트 링크.

Email Dynamoi for app issues, account access, Smart Link questions, campaign handoffs, privacy requests, and general feedback.

Contact

The fastest way to 도달 support is by email. Messages sent to this address are routed into Dynamoi Email Ops so they can be triaged with the right account, Smart Link, or campaign context.

What we can help with

iOS app and account help

Sign-in problems, session issues, account deletion, and questions about the Dynamoi iPhone app.

스마트 링크 and Play pages

Artist hubs, release pages, destination-service links, click analytics, ownership questions, and page reports.

개인정보 보호, billing, and campaigns

개인정보 보호 requests, billing questions, managed campaign handoffs, and feature feedback for Dynamoi.

What to include

  • The email address on your Dynamoi account, if you have one.
  • The artist name, release name, or Smart Link URL involved.
  • Your device model, iOS version, and a short description of what happened.
  • Screenshots or error text when they make the issue easier to reproduce.