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Delete Your Account

Delete your Dynamoi account from the iOS or Android app, or by emailing support, and what happens to subscriptions and data when you do.

Last updated Oct 19, 20265 sections

You can delete your Dynamoi account from the Dynamoi iOS or Android app, or by emailing support@dynamoi.com. The web dashboard does not have a delete button.

Delete from the iOS or Android app

  1. Open the Account tab Sign in to the Dynamoi app and open Account.

  2. Delete account Select Delete account and confirm.

  3. Deletion is scheduled The app confirms that your account is scheduled for deletion.

Delete by email

Email support@dynamoi.com with the subject Data Deletion Request. Dynamoi emails a confirmation once the deletion is complete.

Before you delete

  • Cancel paid plans. Deleting your Dynamoi account does not cancel an App Store subscription. Cancel App Store and Google Play subscriptions in the store. For plans bought on the web, select Manage Plan on each artist's Billing page to cancel. See Plans & Pricing.
  • Download receipts you need. Receipts are in Activity on each artist's Billing page. See Billing Activity, Receipts & Payment Methods.
  • Revoke connected apps if you want access ended right away. See Connected Apps.

What Dynamoi keeps

Dynamoi may keep limited records where they are needed for billing, security, abuse prevention, legal obligations, or platform integrity. Aggregated or anonymized analytics that cannot identify you may also be kept. See Data Deletion and the Privacy Policy.