Billing
Invoices & Payments
Find Stripe invoices, understand subscription and metered campaign charges, update payment methods, and recover billing-paused campaigns.
Open Account > Billing for the active artist. Dynamoi displays a local projection of subscription, credit, usage, and invoice events; Stripe's hosted invoice is authoritative when the two temporarily differ.
What an invoice can include
| Item | Meaning |
|---|---|
| Starter subscription | $25 monthly managed-advertising plan payment |
| Plus subscription | $300 monthly managed-advertising plan payment |
| Metered campaign usage | Eligible managed-advertising usage beyond applied campaign credit |
| Campaign credit applied | Credit used to reduce the amount payable by card |
A usage invoice can have a $0 card charge when campaign credit covers the full payable amount.
View or download an invoice
Open Billing Select Billing in the Account section of the dashboard.
Open Invoices Find the
Invoiceslist and select the relevant record.Use Stripe's record Open the hosted invoice to review line items, payment state, or the downloadable PDF.
Update a payment method or pay an invoice
Use Manage Billing—or Resolve when the artist is billing-suspended—to open the Stripe billing portal. Update the payment method there. When the Dynamoi invoice list exposes Pay Now, use it for the unpaid invoice.
Warning An unpaid or failed invoice can suspend managed-advertising authority and block launches, resumes, or spend-increasing edits even when the ledger still shows campaign credit.
Recovering a billing-paused campaign
A campaign affected by billing can display Subscription paused. After payment recovery, eligible campaigns return to Paused rather than restarting automatically. Open All Campaigns and select Resume campaign only when you are ready for delivery to restart and the action is available.
Provider changes and billing projections are asynchronous, so the dashboard can take time to reflect a settled payment or pause.
Subscription cancellation
A scheduled cancellation remains active through the current paid period. When cancellation becomes effective, the artist returns to Free entitlement. Historical invoices, free platform tools, and reporting remain available under normal account permissions.