Invoices & Payments

Invoices are available in Billing. Stripe generates subscription invoices for Starter or Plus and usage invoices for submitted campaign spend.

What an invoice can include

Item	What it is
Starter subscription	The $25/month managed-advertising subscription that includes monthly campaign credit.
Plus plan	The $300/month managed-advertising plan for higher monthly campaign credit.
Campaign spend (metered)	Usage-based charges generated from campaign spend. Campaign credit is applied before anything is charged to your card.
Campaign credit applied	The portion of a paid invoice covered by campaign credit, which reduces the amount charged to your card.

Campaign credit appears in the Credit balance card and applies automatically to metered usage. If campaign credit fully covers a paid invoice, the Invoices list can show a Credits badge and the amount charged to your card can be $0.

Find and download invoices

1. Open Billing Navigate to Billing in the dashboard sidebar.

2. Open Invoices Scroll to the Invoices section.

3. Download Select an invoice to view details or download the PDF.

If a payment fails

1. Open Billing Portal In Billing, select Manage Billing (or Resolve if the artist is suspended).

2. Update payment method In the billing portal, update your payment method.

3. Pay unpaid invoices (if shown) In the Invoices list, use Pay Now for any unpaid invoice.

Warning Unpaid invoices can suspend billing and block campaign reactivation.

If a payment puts a campaign on hold

When a payment fails, affected campaigns move to Subscription Paused, and campaign launches and budget edits stay blocked until billing recovers. Dynamoi also checks whether available campaign credit can safely cover the next 48 hours of expected delivery; if not, standard delivery stays paused until the payment method is restored.

Once the failed payment is paid, billing recovery unlocks eligible Subscription Paused campaigns to Paused. Delivery does not restart automatically; open the campaign and select Resume campaign when you want ads to run again.

If you still have campaign credit, Dynamoi may offer an eligible credit-only fixed flight. This uses a fixed total budget and can spend only the campaign credit already available for that exact flight.