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Contact support from an agent

Use the dynamoi_contact_support MCP tool to send a Dynamoi support request or feedback from your AI agent, with up to 5 requests per account every 24 hours.

Last updated Oct 19, 20264 sections

The dynamoi_contact_support tool lets an AI agent send a support request or feedback to the Dynamoi team for you. The tool instructs the agent to show you the subject and message and get your OK before sending. Dynamoi replies by email to your account address. Sending a request changes no campaign, billing, or account data.

Who can use it

The tool is part of the full profile, which every Full access client gets. It needs only the dynamoi:read scope. ChatGPT, other Middle access clients, and clients on the https://dynamoi.com/mcp/directory endpoint use the directory profile, which does not include it.

What a request contains

Field Rules
category One of sign_in, tool_error, billing, campaign, distribution, smart_links, feedback, or other
subject 3 to 150 characters
message 10 to 4,000 characters
failedTool Optional name of the Dynamoi tool that failed
errorMessage Optional error text, up to 1,000 characters

Dynamoi attaches the signed-in account and the agent's identity, so you do not need to include them. Never include passwords, tokens, API keys, or card numbers.

Limits

Each account can send up to 5 requests every 24 hours through the tool. After that, the tool asks you to email support@dynamoi.com instead or try again later.